Reference

How Onyx Bed Handles Your Privacy

Your account data, payment details, and browsing activity on Onyx Bed are handled with clear rules — what we collect, why we collect it, and how long we keep it. Access and eligibility depend on your local law and eligible region.

Data you controlbKash, Nagad, Rocket payment privacyAccount-level transparencyRight to request deletion

Explore the Lobby Read FAQ

What We Collect and Why

Onyx Bed Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect the details you provide — name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We also log your session activity: device type, login timestamps, and the pages you visit. This data has

1
one job — to run your account, process deposits and withdrawals, and keep your wallet secure. We do not sell your personal data to third parties. We do not share it with advertisers. If a payment processor like bKash or Nagad requires transaction data to clear
2
your transfer, we share only what that processor needs for that specific transaction. Location and jurisdiction data helps us apply the correct eligibility rules for your region, because availability depends on local law. We retain your account data for as long as your account is active
3
and for a period after closure as required by applicable rules. You can ask us to review what we hold at any time through the support channels below.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH OUR TEAM

Contact Us About Your Privacy

If you have a question about your data, want to see what we hold, or need to request a correction or deletion, our support team handles privacy requests directly. Reach out through any of the channels below — include your registered account email so we can locate your record and respond promptly.

Live Chat Open the chat window from your account dashboard. Available for account and privacy queries from your mobile browser or desktop session.

Email Support Send your privacy request to our support address. State your account email and the specific data action you are requesting — access, correction, or deletion.

Account Help Centre The Help Centre covers data rights, cookie settings, and account closure steps. Find it in your account menu under Support.

HOW WE PROTECT IT

Data Handling You Can Check

Security and retention are not abstract here — they map to specific steps we take on your account. Your payment details are never stored in plain text. Session tokens expire after inactivity. You can review and update your contact information directly from account settings at any time.

Encrypted Payments

Payment data passing through bKash, Nagad, and Rocket connections is encrypted in transit. We store only a tokenised reference, not your full wallet credentials.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the site performs. You can adjust cookie preferences from the settings panel in your account.

Retention and Deletion

Active account data is kept while your account is open. After closure, we retain only what applicable rules require, then delete the rest. Submit a deletion request via email or live chat.

Who to Contact

Privacy requests go to our support team. We aim to acknowledge data access or deletion requests within a reasonable period and will confirm the outcome once the action is complete.

Your Privacy Questions Answered

Common questions about how Onyx Bed handles personal data, your rights as an account holder, and what to do if you need to act on your information.

We collect the details you submit at registration — name, contact info, and your chosen payment method such as bKash, Nagad, or Rocket. We also log session activity like login times and device type.

Only the transaction data each processor needs to clear your specific transfer. We do not share your full account profile with any payment provider beyond what that single transaction requires.

Send a data access request to our support email with your registered account address. We will locate your record and send you a summary of the personal data we currently hold.

Yes. Submit a deletion request via live chat or email. We will remove your personal data after closure, retaining only what applicable rules require for the period they specify.

We retain the minimum data required by applicable rules for the period those rules specify. Once that period ends, the data is deleted. You can ask us for the specific retention period that applies to your account.

Access and the data rights available to you depend on your local law and eligible region. If you are unsure whether this policy covers your situation, contact support before using your account.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoTeen Patti Blitz InfoOnyx Bed Banking

How Onyx Bed Handles Your Privacy

Contact Us About Your Privacy

Data Handling You Can Check

Encrypted Payments

Cookie Controls

Retention and Deletion

Who to Contact

Your Privacy Questions Answered

01 What personal data does Onyx Bed collect when I open an account?

02 Do you share my data with bKash, Nagad, or Rocket?

03 How do I find out what data you hold on my account?

04 Can I ask you to delete my account data?

05 How long do you keep my data after I close my account?

06 Does this privacy policy apply regardless of where I am?

Privacy Policy

Related pages

Related pages